Last week I wrote about the difference between holding it together and actually being okay. This week is what comes before things start to feel clearer again. The dangerous part of cognitive overload isn't dropping balls. It's losing trust in your own judgment. When you can't tell what's actually...

This past week I attended a large, in-person global kickoff event and spent time talking with people from all over - different regions, different roles, different teams. When I asked what was blocking people right now, hands went up in my session. “No time to focus or think.”“I feel like I can’t ...

After I started noticing how often clarity disappeared first, I began seeing the next pattern: When nothing gets clarified upstream, someone downstream absorbs it.And it’s usually the person who can handle it. I’ve been that person. The one who translates half-formed decisions into something usab...

A few years ago, I noticed a strange pattern in my work.Whenever things got busy, I’d end up rewriting the same email over and over, sometimes for hours. Not because it was unclear but because it didn’t feel right.The message made sense.The ask was reasonable.And still, I couldn’t quite hit send ...